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Viewing 10 replies - 511 through 520 (of 1,011 total)
    In reply to WordPress 5.5 issues with TinyMCE
    Evgeny
    Keymaster
    Posts: 1012
    13.08.2020 at 11:45 #45077

    It is caused by a plugin, but it is our plugin “Component Shortcodes”. We’ve rolled out a new version for it, compatible with WordPress 5.5 Please download it from our website and install it instead of the plugin you have now. It will solve the problem.

    In reply to Issues Still Exists: Upgrade to WordPress 5.5 and Theme Update to 2.9.9.7
    Evgeny
    Keymaster
    Posts: 1012
    13.08.2020 at 10:11 #45073

    Good day. Please try to switch to some other theme and then back. If the issues still persist, we will need access to your admin area and FTP.

    In reply to Posting options do not work, but show a 404
    Evgeny
    Keymaster
    Posts: 1012
    13.08.2020 at 09:04 #45072
    This reply has been marked as private.
    In reply to Alora Theme
    Evgeny
    Keymaster
    Posts: 1012
    13.08.2020 at 08:57 #45071
    This reply has been marked as private.
    In reply to Upgrade to WordPress 5.5. and no customization options appear
    Evgeny
    Keymaster
    Posts: 1012
    12.08.2020 at 16:46 #45065

    You don’t need to. The theme supports 7.3 as well

    In reply to Upgrade to WordPress 5.5. and no customization options appear
    Evgeny
    Keymaster
    Posts: 1012
    12.08.2020 at 12:21 #45062

    Good day, update to 2.9.9.7 (rolled out right now). It will solve the issues. Let me know if there are any difficulties after the update.

    In reply to Posting options do not work, but show a 404
    Evgeny
    Keymaster
    Posts: 1012
    11.08.2020 at 00:03 #45059

    Hi. Nothing I’m aware of. Could you give me access, please? Admin and FTP. Thanks.

    In reply to Menu styling
    Evgeny
    Keymaster
    Posts: 1012
    01.08.2020 at 12:57 #45055

    To avoid bouncing questions back and forth, I would like to ask you to provide us admin access and FTP in a private message. We will access your site ourselves, find out what the problem is and how we solve it. thanks.

    In reply to Menu styling
    Evgeny
    Keymaster
    Posts: 1012
    30.07.2020 at 19:47 #45052

    Good evening. Could you be a bit more specific? What is the problem exactly and how and when it emerged?

    In reply to Evolve Theme – Components – Shortcodes not functioning correctly
    Evgeny
    Keymaster
    Posts: 1012
    29.07.2020 at 23:48 #45047

    Hello, Diane. This time we are able to get in with those credentials. We haven’t been able to get to it today, we will do so tomorrow morning CET. Sorry for the delay and thank you for your patience.

Viewing 10 replies - 511 through 520 (of 1,011 total)