Forum replies created

    Evgeny
    Keymaster
    Posts: 1010
    07.04.2020 at 20:51 #44719

    Please answer my questions – I want to try and recreate the situation.

    Evgeny
    Keymaster
    Posts: 1010
    07.04.2020 at 20:47 #44717

    The same thing can be said about the theme, right? 🙂 What theme version are you using? PHP version and WordPress version?

    Evgeny
    Keymaster
    Posts: 1010
    07.04.2020 at 20:24 #44715

    Hi. What exactly do you mean by “I’ve been updating”? What did you do prior to the error? Try switching all your plugins off and then on one by one, the problem might be in one of them. Let me know how it goes.

    Evgeny
    Keymaster
    Posts: 1010
    06.04.2020 at 18:52 #44713

    The email is [email protected]. It is probably a problem with one of the plugins your using, which clashes with the theme. You can try to turn them all off, see if the problem persists, start activating them one by one to see which one causes the conflict. If it doesn’t help, send the access. However, I’m not sure that we will be able to have a look at it today – we’re on CET.

    Evgeny
    Keymaster
    Posts: 1010
    06.04.2020 at 15:42 #44710

    Then it is probably in the Site Health section. Please send me access credentials to your admin area. You can do it right here, in a private message. And while we are at it, then the FTP as well, please. I need to have a look.

    Evgeny
    Keymaster
    Posts: 1010
    06.04.2020 at 13:21 #44708

    Hello. Sorry to hear that you have a problem. What is the error, that is being sent to the admin inbox? Please paste the text here.

    Evgeny
    Keymaster
    Posts: 1010
    06.04.2020 at 08:00 #44706

    Yes, we’ve already seen that Woocommerce issued 3 template updates. This is not a technical problem, it is a normal work process. We will take care of it in the next update, sometime this week.

    In reply to API Keys
    Evgeny
    Keymaster
    Posts: 1010
    06.04.2020 at 07:56 #44705

    Hi. No, you don’t. We’ve added the ability to create multiple API keys in order to better control your inventory and use different keys on different websites, in case you’re building websites for clients.

    Evgeny
    Keymaster
    Posts: 1010
    05.04.2020 at 10:44 #44702

    Hi! I assume that you have the latest version. So I need to have a look at it. Please send access to admin and FTP in a private message. Thanks!

    Evgeny
    Keymaster
    Posts: 1010
    05.04.2020 at 10:41 #44701

    No problem, always happy to help!