Forum replies created
Hello. Please allow access to your admin area and FTP – we will take a look to see what is going on.
Thanks.
Access to your local installation isn’t possible, unfortunately. I can offer you one of the following:
1. Make the new website available somewhere online, so we can get access.
2. Send me the website (files and database), so I can restore it on my machine and then figure out what’s wrong.
I’m sorry, je ne parle pas francais :-). Used Google Translate though. Could you try to rule out a conflict with some plugin? Bu trying to turn them off one by one. There might be a clash somewhere. I wish I could have access to your local installation because I really can’t recreate the issue. also, try to check the Developers Console – are there any errors? Is the menu there (looks like it) but simply not displayed?
Hello. Submenus of submenus (You mean this https://prnt.sc/qqwitu, right?) work perfectly, as you can see on the screenshot. Not sure what you see that you are not alone in, but the feature works for everyone. Maybe you should rebuild your menus? There might be a problem with your installation, and we are happy to offer assistance to solve it. We will need access to the admin area and FTP.
Best,
Evgeny
The logo question – I gave an answer in the other topic. The second – impossible without developing, and we do no offer it right now. You need to find a developer, who will do it for you.
Hello. It is not possible right now in the Customize section, but you can use the following code:
.header-logo-container img {
height: 50px;
width: 50px;
}
The numbers are just an example, use whatever you need.
The size of the logo in sticky header you can set in the “Sticky header” section.
I merely meant that this is the only thing that doesn’t work as it should, so you can set everything else and then just the fonts after activation. But this is your decision, of course ))
Dear Michael, sorry for the late reply. Yes, activation is just for easier updates. We will have to look into it closer. We need more time for this. But in any case, I don’t think you should be delayed on the account of this problem. You can quickly set the fonts once the theme is activated, it shouldn’t be a big deal.
Good evening, sorry for the (very) late reply. We do not have an option to move the featured image elsewhere.
Best,
Evgeny
Could you please install the latest version and check if the problem persists? It is 2.9.8.8 Thanks.