Forum replies created

    Evgeny
    Keymaster
    Posts: 1007
    September 23, 2019 at 11:23 pm #44186

    In this case, it seems that for some reason the new theme is unable to transfer the settings of the older version. It might be that the old version you are using is way too old (and it is) and also it might be that not all the customization was done through settings, so it can’t be transferred. If the was I’m proposing doesn’t work, you will need help from a developer to transfer. I could try (and I’m prepared to) to try to see what can be done if you will send me the files and the database of your website, so I can recreate it on a local server and see what can be done. However, my guess is that is will not bring the desired result. But I’m ready to try and help anyway.

    Evgeny
    Keymaster
    Posts: 1007
    September 23, 2019 at 12:53 pm #44183

    Hi! In the new release, the one that went live right now, we’ve added the option you were looking for. Thanks for pointing it out! I will go ahead and mark the thread “resolved”

    Evgeny
    Keymaster
    Posts: 1007
    September 23, 2019 at 12:51 pm #44182

    Same here, the new release is live and it contains a fix.

    Evgeny
    Keymaster
    Posts: 1007
    September 23, 2019 at 12:51 pm #44181

    2.9.8.6 is live! Everything should be fine now.

    Evgeny
    Keymaster
    Posts: 1007
    September 22, 2019 at 5:57 pm #44179

    Same here – it is a general bug, we are taking care of it in the next update. Sorry for the inconvenience.

    Evgeny
    Keymaster
    Posts: 1007
    September 22, 2019 at 3:21 pm #44177

    We have found the problem. It will be solved in the next release, today or tomorrow at the latest.

    Evgeny
    Keymaster
    Posts: 1007
    September 21, 2019 at 9:29 am #44170

    Of course. Just allow access to [email protected], please. Thanks!

    Evgeny
    Keymaster
    Posts: 1007
    September 20, 2019 at 6:42 pm #44168

    In this case, we will have to take a look. We do not see this error anymore, and the fix is of course still in place. Will you be able to give me access? Thanks.

    Evgeny
    Keymaster
    Posts: 1007
    September 20, 2019 at 6:09 pm #44166

    Hi. This is very strange, this error was corrected several releases ago. Please update to 2.9.8.5 (the current one) and let me know if there is still a problem. If there is, we need will need to look at your website, send me access info please in a private message (to admin and FTP). Thanks.

    In reply to Bootstrap layout
    Evgeny
    Keymaster
    Posts: 1007
    September 19, 2019 at 3:46 pm #44163

    Hi. Could you be a bit more specific? You talk about layout, but then mention slides. If you experience problems with the Bootstrap slider, then you can simply update to 2.9.8.5 – the problems of the slider were solved there.