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You’ve paid, and you’re getting your support. Send us access details to your wp-admin in a private message please – we will take a look. But in general, there are many HTML/CSS problems on your mobile version, not just the background picture. We will see what we can do, but in general, the support for the older versions was dropped a while ago – you really need to upgrade. See the other answer, please.
Hi. to update from an old version to a new one you just need to upload the new Evolve plus and simply switch to it (activate). Our scripts should be able to pick up your settings from the old theme and transfer them. However, given the fact that you are using a very old theme and overall as a good rule of thumb, DO NOT forget to back everything up, including your website and database. Is something goes wrong, you can always switch back.
Hi. We’re looking into it and will let you know.
Thanks for the heads up, we’ve corrected it. Sorry, we will make sure it doesn’t happen again.
Thanks for the feedback(s). We will take care of the theme-related problems one by one as soon as possible. As for the Google mail – that’s strange, but we will look into it as well.
Hello. Actually, one of the fixes in the new release was about Bootstrap slider issues. Looks like at least in your installation it created new ones. We will loo into it and I will keep you posted.thanks.
And thank you very much for sharing the solution.
That’s a very interesting situation. Do you remember how you updated the theme from the old version to the new one? Because if there is a problem with the update mechanism that leaves such data in the database, we would like to correct it, of course.
Hello. Tell me please, do those two websites use different hosting providers? And what PHP versions to they use?