Forum replies created

    Evgeny
    Keymaster
    Posts: 1010
    July 3, 2021 at 11:26 am #46486

    Hi Petra, sorry to hear that you experience such an error. Please send me access to your admin area and FTP in a private message. We will try to recreate the error, and if we are successful, we will solve it for sure. Thanks!

    Evgeny
    Keymaster
    Posts: 1010
    July 1, 2021 at 11:33 am #46474

    Hi. Please allow access to your admin area and FTP – we will have a look. This will be the best and quickest way.

    Evgeny
    Keymaster
    Posts: 1010
    June 15, 2021 at 4:45 pm #46438

    Good evening. Please add an https:// to your Linkedin link. It is “www.linkedin.com/in/heidielorca” now, make it https://www.linkedin.com/in/heidielorca

    It’ll work.

    In reply to Logo in menu
    Evgeny
    Keymaster
    Posts: 1010
    June 10, 2021 at 9:11 pm #46421

    I’m not sure I understand what you mean. Generally, the answer is no – menu isn’t part of the menu. But maybe I do not quite understand what you mean. Could you explain some more? I would love to assist, if possible.

    Evgeny
    Keymaster
    Posts: 1010
    June 10, 2021 at 9:01 pm #46419

    Great news!

    In reply to PLEASE REFUND
    Evgeny
    Keymaster
    Posts: 1010
    May 30, 2021 at 11:17 am #46391

    Hi there. How can you be no happy with the support, when you didn’t ask for any? Forum threads are answered by the theme developers, not other buyers. So obviously there are ways to contact, apart from the support forum, there is a contact form. According to terms, refunds are only available if there is a technical problem with the theme (https://theme4press.com/terms-conditions/), so in this case, no refund is due. So please, do let us know what can we help you with. Emails ARE being sent upon purchase, maybe yours landed in your spam folder. And if you require an invoice, you can always send an email to [email protected] with the name and address of the company we should make an invoice to, and we will gladly issue an invoice.

    Evgeny
    Keymaster
    Posts: 1010
    May 28, 2021 at 7:53 pm #46386
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1010
    May 28, 2021 at 9:30 am #46377
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1010
    May 28, 2021 at 9:21 am #46375

    Hi. I would say, that Posts are part of WordPress, not Evolve+ ) Anyway, what you are looking for sounds like a job for a developer. This forum is intended for support questions, only when there is a problem with the theme. Chances are that you will not be able to get your answers here, unfortunately. But I will let your post hang in here for a couple of days, maybe someone will have something meaningful to add.

    Evgeny
    Keymaster
    Posts: 1010
    May 28, 2021 at 9:16 am #46373

    great! Happy to hear that.