Forum replies created

    Evgeny
    Keymaster
    Posts: 1006
    December 2, 2020 at 12:56 pm #45532

    Hi. The first two are not errors, they are warnings and aren’t a problem. The deprecation – we’re looking into it before the next release. Try to deactivate the migration helper, see if it helps. Did you speak to Elementor support already? If this doesn’t help, we need access to your admin area and FTP. You can send it right here in a private reply. Thanks.

    Evgeny
    Keymaster
    Posts: 1006
    December 2, 2020 at 12:50 pm #45531

    Since Sliders do not simply grow, and boxed do not disappear without something causing it. We need to find a reason. Is this Google translation widget new? It pushed the entire page down and frankly, it doesn’t look that good. And other than that, the size of the slider looks fine to me.

    Evgeny
    Keymaster
    Posts: 1006
    December 2, 2020 at 12:40 pm #45530
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1006
    December 2, 2020 at 12:39 pm #45529

    Hi Greg, I just want to make sure that I understand – what are we talking about exactly? Is it the Post Slider? If yes, then you have the ability to control what posts are presented, you can choose a category or categories for it.

    Evgeny
    Keymaster
    Posts: 1006
    December 1, 2020 at 11:22 pm #45528

    Today is the day! You can download it right away.

    Evgeny
    Keymaster
    Posts: 1006
    November 29, 2020 at 11:51 am #45516

    When the theme is installed, it created a folder /evolve-plus/ In your case, the theme is in a folder evolveplus, without the dash. I can’t say at this point how it happened. Most probably, it was some mistake or change on your side. But it doesn’t really matter now. The problem is, that you cannot update the theme in a usual way, you need to replace the contents of your /evolveplus/ folder with the /evolve-plus/ contents you can download from our website. If you would like to set things right, I would suggest the following: 1. Back up everything, including files and database. 2. Export Customizer settings with a plugin, for example, this one: https://wordpress.org/plugins/customizer-export-import/ 3. Delete your Evolve Plus theme, download a new one from our website, install it, and import settings. Whatever went sideways, if anything – correct it manually. Then the folder problem should be solved.

    Evgeny
    Keymaster
    Posts: 1006
    November 29, 2020 at 11:50 am #45515

    When the theme is installed, it created a folder /evolve-plus/ In your case, the theme is in a folder evolveplus, without the dash. I can’t say at this point how it happened. Most probably, it was some mistake or change on your side. But it doesn’t really matter now. The problem is, that you cannot update the theme in a usual way, you need to replace the contents of your /evolveplus/ folder with the /evolve-plus/ contents you can download from our website. If you would like to set things right, I would suggest the following: 1. Back up everything, including files and database. 2. Export Customizer settings with a plugin, for example, this one: https://wordpress.org/plugins/customizer-export-import/ 3. Delete your Evolve Plus theme, download a new one from our website, install it, and import settings. Whatever went sideways, if anything – correct it manually. Then the folder problem should be solved.

    Evgeny
    Keymaster
    Posts: 1006
    November 29, 2020 at 11:50 am #45514

    When the theme is installed, it created a folder /evolve-plus/ In your case, the theme is in a folder evolveplus, without the dash. I can’t say at this point how it happened. Most probably, it was some mistake or change on your side. But it doesn’t really matter now. The problem is, that you cannot update the theme in a usual way, you need to replace the contents of your /evolveplus/ folder with the /evolve-plus/ contents you can download from our website. If you would like to set things right, I would suggest the following: 1. Back up everything, including files and database. 2. Export Customizer settings with a plugin, for example, this one: https://wordpress.org/plugins/customizer-export-import/ 3. Delete your Evolve Plus theme, download a new one from our website, install it, and import settings. Whatever went sideways, if anything – correct it manually. Then the folder problem should be solved.

    Evgeny
    Keymaster
    Posts: 1006
    November 27, 2020 at 7:55 am #45506
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1006
    November 24, 2020 at 10:40 am #45500

    Hello. Hard to say, we need to see it. Can you please send me access to your admin area and FTP? We will check the website and let you know. You can send the access data in a private reply. Thanks.