Forum replies created

    Evgeny
    Keymaster
    Posts: 1006
    November 9, 2020 at 5:40 pm #45468

    Hi. Please make sure you’re using the latest version of Evolve AND the latest version of Component Shortcodes. This error was solved, you just need to update.

    Evgeny
    Keymaster
    Posts: 1006
    November 8, 2020 at 10:07 pm #45465
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    Evgeny
    Keymaster
    Posts: 1006
    November 5, 2020 at 5:47 pm #45460

    You are using Custom CSS, where you have set that the images have to have a size of 1px. That’s why you can’t see them. Just remove this rule and you’re good. See: https://prnt.sc/ve5lfu

    Evgeny
    Keymaster
    Posts: 1006
    November 5, 2020 at 3:28 pm #45457
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    Evgeny
    Keymaster
    Posts: 1006
    November 5, 2020 at 7:19 am #45454

    Please send FTP access as well. Thank you.

    Evgeny
    Keymaster
    Posts: 1006
    November 4, 2020 at 3:27 pm #45452

    Hello. It would be helpful to see the website since the slider should work well without any prerequisites. You can send the link in a private message. We might later need admin access and FTP as well.

    Evgeny
    Keymaster
    Posts: 1006
    October 29, 2020 at 8:26 pm #45450

    Sorry, I do not understand your last message. Your images showed that you’re using Evolve. You say that you have uploaded Evolve+. And? Why didn’t you activate it? What system ID are you talking about? Please elaborate.

    Evgeny
    Keymaster
    Posts: 1006
    October 29, 2020 at 10:00 am #45448

    You are using the free version of Evolve. Isn’t the point of buying the Pro version is to actually use it? 🙂

    Evgeny
    Keymaster
    Posts: 1006
    October 29, 2020 at 9:32 am #45446

    Let me explain. When you purchase a theme with third-party plugins, you get to receive the full versions of those plugins through the theme creator. You never have to purchase the plugins directly. However, the plugins will always ask for a license key. Not to unlock features (you have them), but to offer support from the plugin creator, which is something you do not need. So just ignore the message, you have the full version already. If things aren’t clear yet, I will be happy to provide additional information.

    Evgeny
    Keymaster
    Posts: 1006
    October 29, 2020 at 9:17 am #45444

    No. Why would you think that? Simply download the sliders we are offering from your personal area here. You do not need to pay a dime…