Forum replies created
Hi. First, I would suggest you solve the mixed content problem. Some of the images you use on your website are hardcoded with http:// instead of https:// – it makes the entire page insecure. As for your question – I would need to see the console errors to determine what is the problem. Right now the embedded video isn’t there, so it is hard to tell. If you could give me access to the admin and the video you are trying to embed, I will try to do it and will find out what the problem is.
First, you didn’t give us admin capabilities. It means that when we see an error, we can’t fix it. Second, we’ve made a small change on one of the pages and saved it successfully. Then I changed it back, successfully. Please explain step by step what is it that you are doing to see the error because we don’t see any.
Thanks. We will try to have a look during the weekend, Monday at the latest. We might still have to ask you for FTP but will try to do it without.
Hi. No, the theme shouldn’t collapse an empty sidebar, it doesn’t work like that. You could try, in case the sidebar is empty, print a message out about this being a restricted content. But to achieve more than that you should hire a developer to achieve, this is not something we can simply give advice on. We do not offer this service at the moment, it is unfortunately outside of the scope of our support.
Hi. We do not have an option to change those in our theme right now, sorry.
In this unfortunate case, there is no way around it – we need access to your admin and FTP. We must have a look.
The new version has just been published. Please update and let me know if everything is OK.
Happy to assist.