Forum replies created

    Evgeny
    Keymaster
    Posts: 1010
    28.06.2020 at 11:43 #44958

    Hi. First, I would suggest you solve the mixed content problem. Some of the images you use on your website are hardcoded with http:// instead of https:// – it makes the entire page insecure. As for your question – I would need to see the console errors to determine what is the problem. Right now the embedded video isn’t there, so it is hard to tell. If you could give me access to the admin and the video you are trying to embed, I will try to do it and will find out what the problem is.

    Evgeny
    Keymaster
    Posts: 1010
    27.06.2020 at 17:42 #44956

    First, you didn’t give us admin capabilities. It means that when we see an error, we can’t fix it. Second, we’ve made a small change on one of the pages and saved it successfully. Then I changed it back, successfully. Please explain step by step what is it that you are doing to see the error because we don’t see any.

    Evgeny
    Keymaster
    Posts: 1010
    27.06.2020 at 16:29 #44955

    Thanks. We will try to have a look during the weekend, Monday at the latest. We might still have to ask you for FTP but will try to do it without.

    Evgeny
    Keymaster
    Posts: 1010
    27.06.2020 at 16:19 #44954

    Hi. No, the theme shouldn’t collapse an empty sidebar, it doesn’t work like that. You could try, in case the sidebar is empty, print a message out about this being a restricted content. But to achieve more than that you should hire a developer to achieve, this is not something we can simply give advice on. We do not offer this service at the moment, it is unfortunately outside of the scope of our support.

    Evgeny
    Keymaster
    Posts: 1010
    26.06.2020 at 14:50 #44950

    Hi. We do not have an option to change those in our theme right now, sorry.

    Evgeny
    Keymaster
    Posts: 1010
    26.06.2020 at 09:31 #44949

    In this unfortunate case, there is no way around it – we need access to your admin and FTP. We must have a look.

    Evgeny
    Keymaster
    Posts: 1010
    24.06.2020 at 23:07 #44946

    The new version has just been published. Please update and let me know if everything is OK.

    Evgeny
    Keymaster
    Posts: 1010
    24.06.2020 at 23:05 #44945

    Happy to assist.

    Evgeny
    Keymaster
    Posts: 1010
    24.06.2020 at 18:36 #44942
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    Evgeny
    Keymaster
    Posts: 1010
    24.06.2020 at 18:20 #44939
    This reply has been marked as private.