Forum replies created

    Evgeny
    Keymaster
    Posts: 1010
    24.06.2020 at 18:00 #44937

    Hi. Nothing, wait until we release version 2.9.9.6 today. This is what I meant yesterday.

    Evgeny
    Keymaster
    Posts: 1010
    24.06.2020 at 16:26 #44934
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1010
    24.06.2020 at 13:24 #44932

    Hi. That’s strange because there is no such thing as a mobile version in our theme. Our theme is responsive, which means that practically, the desktop version and mobile versions are the same. Maybe what you are doing doesn’t reflect because of the cache? And you simply need to clean it up? Please send me access to your admin area and FTP in a private message, with a detailed description of the problem.

    Evgeny
    Keymaster
    Posts: 1010
    23.06.2020 at 22:48 #44929

    Hi. I’m sorry you’ve run into trouble. The step you’re describing usually isn’t required, that’s why it is not in the instructions. Anyway, now you should be able to update through the API without any problem. If you need anything else, please let us know.

    Evgeny
    Keymaster
    Posts: 1010
    23.06.2020 at 22:44 #44928

    Another option is to wait until we push a new version – it will happen tomorrow at the latest.

    Evgeny
    Keymaster
    Posts: 1010
    23.06.2020 at 13:11 #44923

    Hi! I wanted to say that we’ve corrected the login window problem. As for the other issue, with the translation – it is strange because we have most of the required translations in .pot files of the theme. You can try to regenerate them with the following plugin: https://wordpress.org/plugins/loco-translate/ Some of the translations are not in the theme and should be, so scan everything with the plugin, including WP itself and translate whatever you need.

    Evgeny
    Keymaster
    Posts: 1010
    23.06.2020 at 12:44 #44922

    Hi. this is not something we can help you with, unfortunately. Because this is development, and it is outside of our support scope. You can get a developer to help you accomplish that, just make sure that you use a child theme so you can still receive theme updates.

    Evgeny
    Keymaster
    Posts: 1010
    22.06.2020 at 00:17 #44920

    Hi. Do YOU want to modify the code yourself if I understand correctly? If you want to change something in the theme, install the child theme, and go right ahead.

    Evgeny
    Keymaster
    Posts: 1010
    18.06.2020 at 23:09 #44915

    Absolutely! You can send a private message. Check the box here: https://prnt.sc/t2bme0 and we (the admins) will be the only ones who will see the message you send.

    Evgeny
    Keymaster
    Posts: 1010
    18.06.2020 at 22:37 #44913

    True, it shouldn’t be this way and we do want to correct it. That’s why we’ve asked you twice in the previous posts for access to your website, we would like to have a look to be able to identify the cause. Are you willing to do that? It’s fine if you’re not, just please let us know.