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Viewing 10 replies - 631 through 640 (of 988 total)
    In reply to Evolve Plus WordPress 5.4 Compatibility
    Evgeny
    Keymaster
    Posts: 988
    April 17, 2020 at 9:29 pm #44735

    Hi. Yes, I certainly understand your hosting provider – the easiest way out. We will be happy to check your issue out, of course. Please send me access to your admin area and FTP in a private message. Thanks.

    In reply to Error message when trying to access Customise
    Evgeny
    Keymaster
    Posts: 988
    April 15, 2020 at 8:25 pm #44733

    No problem, happy the problem is solved.

    In reply to Customizer not functioning
    Evgeny
    Keymaster
    Posts: 988
    April 8, 2020 at 3:13 pm #44731

    Always happy to help!

    In reply to Customizer not functioning
    Evgeny
    Keymaster
    Posts: 988
    April 8, 2020 at 10:58 am #44729

    Good morning. We’ve found the error and corrected it. sorry for the inconvenience.

    In reply to Customizer not functioning
    Evgeny
    Keymaster
    Posts: 988
    April 7, 2020 at 11:22 pm #44728

    I’ve done it myself already. The deployed version is 2.9.9.2 However, the problem with the Customizer is still there. Still looking.

    In reply to Customizer not functioning
    Evgeny
    Keymaster
    Posts: 988
    April 7, 2020 at 10:42 pm #44726

    You are using version 2.9.9.1 of the theme, the current version is 2.9.9.2 Your CSS shows version 2.9.9.3, I guess you’ve corrected it in order to avoid updates? Why? Please update to the latest version, I prefer not to do it myself on your website. If the problem persists, we will continue looking into it.

    In reply to Customizer not functioning
    Evgeny
    Keymaster
    Posts: 988
    April 7, 2020 at 10:19 pm #44724

    Please talk to your hosting support – you are on PHP version 7.0.15, it is not recommended to use it in this day and age. Most probably, you can change the PHP version yourself. We will continue looking into it in the meanwhile, but in parallel please switch to PHP 7.3

    In reply to Customizer not functioning
    Evgeny
    Keymaster
    Posts: 988
    April 7, 2020 at 9:00 pm #44722

    Please send me access to your admin and FTP in a private message.

    In reply to Customizer not functioning
    Evgeny
    Keymaster
    Posts: 988
    April 7, 2020 at 8:51 pm #44719

    Please answer my questions – I want to try and recreate the situation.

    In reply to Customizer not functioning
    Evgeny
    Keymaster
    Posts: 988
    April 7, 2020 at 8:47 pm #44717

    The same thing can be said about the theme, right? 🙂 What theme version are you using? PHP version and WordPress version?

Viewing 10 replies - 631 through 640 (of 988 total)