Forum replies created

    Evgeny
    Keymaster
    Posts: 1004
    October 26, 2019 at 10:24 pm #44320

    Unfortunately, not yet. Please upgrade your PHP version to 7.2. also, Customize doesn’t work, 403 Error. There are other PHP errors as well. When you switched to the new PHP version, please provide FTP access as well. Thanks.

    Evgeny
    Keymaster
    Posts: 1004
    October 26, 2019 at 9:53 pm #44319

    Hi. Could you show an example? Access to the admin area would help and screenshots of where the problem is would help.

    Evgeny
    Keymaster
    Posts: 1004
    October 26, 2019 at 9:50 pm #44318

    Hi. This is so by design. Should you want to have the sticky menu on on mobile, you can add this to the custom CSS:
    @media (max-width: 767.98px) {
    .sticky-header {
    display: block;
    }
    }

    Evgeny
    Keymaster
    Posts: 1004
    October 26, 2019 at 9:34 pm #44317
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1004
    October 26, 2019 at 9:30 pm #44316

    Hi. Sorry, it took a while – I’ve made the necessary changes. Now you need to download and install a plugin called https://wordpress.org/plugins/regenerate-thumbnails/. Once you did, just use it to regenerate all thumbnails for all images. And then clear your cache – all should be fine.

    Evgeny
    Keymaster
    Posts: 1004
    October 23, 2019 at 7:41 pm #44306
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1004
    October 23, 2019 at 7:41 pm #44305

    Hello. First, we would suggest keeping the theme up to date – we fix bugs constantly. Second, we will have to take a look – please share access to wp-admin in a private message. thanks!

    In reply to Customize page
    Evgeny
    Keymaster
    Posts: 1004
    October 22, 2019 at 10:17 pm #44301

    Hello. This problem is usually has something to do with the WordPress installation or the hosting settings. But do allow access to your admin area and to FTP (in a private reply). We will see what we can do for you. Thanks.

    Evgeny
    Keymaster
    Posts: 1004
    October 22, 2019 at 9:52 pm #44299

    Hi. Yes, I am happy to help. Please send admin and FTP access to your website in a private message.

    Evgeny
    Keymaster
    Posts: 1004
    October 22, 2019 at 11:37 am #44296

    Hi. Thanks for the wishes, but it was actually not me who got sick ) About the problem. Let’s at least try to eliminate it. Disable it at least temporarily and let us know if it works.