Forum replies created

    Evgeny
    Keymaster
    Posts: 1007
    October 28, 2019 at 5:14 pm #44331
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1007
    October 28, 2019 at 4:45 pm #44330

    Yuval, I checked – the logo has nothing to do with the theme or what I did. It does, however, have something to do with your server settings. You see, the logo on the frontend is displayed with a trailing slash. But for some reason (server settings) your images are only displayed when there is no trailing slash. It works like this: https://ozrider.com/wp-content/uploads/2019/10/OzRider_Bk_web1_3500x2100.png, but doesn’t work like this: https://ozrider.com/wp-content/uploads/2019/10/OzRider_Bk_web1_3500x2100.png/. So my solution would be to try and put this into your .htaccess:
    RewriteEngine on
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} /$ [NC]
    RewriteCond %{REQUEST_FILENAME} .*\.(png|jpg|gif|jpeg)$ [NC]
    RewriteRule ^(.*)/$ $1 [R=301,L]

    This should work, but I do not want to try this without FTP access. The access you gave me leads to an empty directory instead of your website, so it is of no use, unfortunately. Try the solution I’ve given. Talking to your hosting company’s support is also a good idea. I will stress out again – this thing has absolutely nothing to do with the theme nor my changes.

    Evgeny
    Keymaster
    Posts: 1007
    October 28, 2019 at 4:18 pm #44329

    There seems to be a problem with private messages – I do not get noticed when they are being sent. The logo has nothing to do with the fix, it shouldn’t be connected anyway. The file that is used for the logo doesn’t exist. Maybe the thumbnails regenerator had something to do with it. I will have a look now.

    Evgeny
    Keymaster
    Posts: 1007
    October 26, 2019 at 10:24 pm #44320

    Unfortunately, not yet. Please upgrade your PHP version to 7.2. also, Customize doesn’t work, 403 Error. There are other PHP errors as well. When you switched to the new PHP version, please provide FTP access as well. Thanks.

    Evgeny
    Keymaster
    Posts: 1007
    October 26, 2019 at 9:53 pm #44319

    Hi. Could you show an example? Access to the admin area would help and screenshots of where the problem is would help.

    Evgeny
    Keymaster
    Posts: 1007
    October 26, 2019 at 9:50 pm #44318

    Hi. This is so by design. Should you want to have the sticky menu on on mobile, you can add this to the custom CSS:
    @media (max-width: 767.98px) {
    .sticky-header {
    display: block;
    }
    }

    Evgeny
    Keymaster
    Posts: 1007
    October 26, 2019 at 9:34 pm #44317
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1007
    October 26, 2019 at 9:30 pm #44316

    Hi. Sorry, it took a while – I’ve made the necessary changes. Now you need to download and install a plugin called https://wordpress.org/plugins/regenerate-thumbnails/. Once you did, just use it to regenerate all thumbnails for all images. And then clear your cache – all should be fine.

    Evgeny
    Keymaster
    Posts: 1007
    October 23, 2019 at 7:41 pm #44306
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1007
    October 23, 2019 at 7:41 pm #44305

    Hello. First, we would suggest keeping the theme up to date – we fix bugs constantly. Second, we will have to take a look – please share access to wp-admin in a private message. thanks!