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I’m not sure what other elements other than background you are referring to, but background image can be set just to the entire website. I must say though, we are very much interested in making the theme even more Woocommerce friendly. I would really appreciate it if you could write a few points about what can we do better in this regard.
Hey. Please take a look at what we’ve done. I hope it is satisfactory because this transition is as good as it’s going to get )
Just to point out that our API didn’t break – it is quite new, was introduced only 6 releases ago, version 2.9.8. In your current theme version, the API doesn’t exist. Before that, we would just publish the news about the new version on Facebook. Your version is 13 releases ago, and just before a major technological change under the hood of the theme, which is partly the reason some things are difficult now. But anyway, that part was just to explain the situation a bit more.
It is very unusual to hear, that a hoster’s back up brings the website back messed up. I suggest the following – please describe in detail what exactly is wrong with the website right now. We will then attempt to update and restore it at the same time. Make sure that the backups are ready in case there is a difficulty.
The best way would be to upload the entire thing to Dropbox and send me a link to download. We will see if we can do something to assist.
do you have a backup of your database? I mean the database you’ve had before you tried to update the theme.
Hi. I’m not sure how you tried to update, but I suspect that you tried to overwrite the old theme files with FTP. Since you are using a very old and outdated theme, this doesn’t work. The correct way to update is as follows: you remove (or at least rename) the folder with the old version, and then upload and activate the new version. We have a mechanism that transfers all Redux settings to Kirki settings during activation. Any other way won’t work, and this is what you have seen for yourself. We are looking into the current state of your theme and what went wrong in your attempt to roll back. How did you do it? The rollback?
I’m gonna have to ask you a few questions.
1. WordPress version?
2. Evolve+ version?
3. PHP version?
4. Are you using Gutenberg or Classic Editor?
5. Component Shortcodes plugin version?
Thanks.
In this case, it seems that for some reason the new theme is unable to transfer the settings of the older version. It might be that the old version you are using is way too old (and it is) and also it might be that not all the customization was done through settings, so it can’t be transferred. If the was I’m proposing doesn’t work, you will need help from a developer to transfer. I could try (and I’m prepared to) to try to see what can be done if you will send me the files and the database of your website, so I can recreate it on a local server and see what can be done. However, my guess is that is will not bring the desired result. But I’m ready to try and help anyway.
Hi! In the new release, the one that went live right now, we’ve added the option you were looking for. Thanks for pointing it out! I will go ahead and mark the thread “resolved”