Forum replies created

    Evgeny
    Keymaster
    Posts: 979
    June 20, 2019 at 1:32 pm #43854

    Can you please elaborate on this: “And that you have been eating all testimonials and individual input at start screen , make a lot of work after change to 2.9.8 . And of course I love you for update improvement, hope it does not kill individual content again next time.”? Because the update should change absolutely nothing on the visual part of your website. The updated are purely technical. What are the steps you are taking to update?

    Evgeny
    Keymaster
    Posts: 979
    June 20, 2019 at 1:30 pm #43853

    Thanks for the heads up. It IS outdated and will be taken care of. And yes, from now on please just use the API key to make the update as easy as a breeze.

    Evgeny
    Keymaster
    Posts: 979
    June 20, 2019 at 12:07 pm #43851

    Well, actually, the way you do it – this can be easily anticipated. You should never update the theme the way you described. The correct way is to upload the new version through FTP and unzip it in the themes folder, so that only the changed files of the theme would be replaced. Otherwise, it is completely normal and this is how WP works, that steps 3-4 wiped out and reset the database table, where all your settings are stored. This is not an issue nor it is a malfunction of the theme. In any case, once you’ve successfully updated the theme to 2.9.8, you will have a new option of updating it just like your plugins are updated, for example – right in your admin area. This is the big news of this release. Then you will not have a problem like this ever again (however, it is still a good idea to back everything up every time before an update).

    Evgeny
    Keymaster
    Posts: 979
    June 20, 2019 at 9:06 am #43847
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 979
    June 19, 2019 at 5:18 pm #43844

    Hello! Please update to the newest version and see how many issues, if any, are still present. Thanks!

    Evgeny
    Keymaster
    Posts: 979
    June 19, 2019 at 5:17 pm #43843

    Ouch! Low update expectations hurt )) Well, the update is out. Hopefully, all goes smooth. Please go ahead and update.

    Evgeny
    Keymaster
    Posts: 979
    June 19, 2019 at 5:13 pm #43842

    Hi. Please update to the newest version (rolled out minutes ago). It solves the error.

    Evgeny
    Keymaster
    Posts: 979
    June 19, 2019 at 5:12 pm #43841

    Done, the update is live. Please let me know how it goes.

    Evgeny
    Keymaster
    Posts: 979
    June 18, 2019 at 4:21 pm #43838

    Some of the functionality you need is already there in the theme, hit customize->blog. If you can’t manage to find it, pls share access to your admin area, we will be happy to tune whatever’s possible. Make sure you run the latest version of the theme. Anything that is not there – we do not provide CSS codes to change, this is development and costs money.

    Evgeny
    Keymaster
    Posts: 979
    June 18, 2019 at 4:07 pm #43836

    Hi, so – all delays will be over by the end of this week, and we will start addressing the issues in a timely manner. As for your bug and the last question – we’ve discovered another bug in the theme, and it might be connected to your initial complaint. We’ve solved it and will be rolling out a new version of the theme within the next 24 hours. Please install it and let us know if you still experience any problems. Thank you very much for your patience.