Forum replies created

    Evgeny
    Keymaster
    Posts: 979
    June 24, 2019 at 3:28 pm #43887

    Hey, I have a request: could you please give us access to FTP as well? Thanks.

    Evgeny
    Keymaster
    Posts: 979
    June 23, 2019 at 1:22 pm #43878
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    Evgeny
    Keymaster
    Posts: 979
    June 21, 2019 at 11:49 pm #43876
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 979
    June 21, 2019 at 8:23 pm #43872
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 979
    June 21, 2019 at 7:54 pm #43870

    Sorry, can you explain the question again? you’ve removed our slider because you prefer the parallax slider, why would you need both? Thanks.

    Evgeny
    Keymaster
    Posts: 979
    June 21, 2019 at 7:51 pm #43869

    Hi. Restore the last correct looking theme version (like you’ve said you would) and send again admin and FTP access in a private message.Thanks.

    Evgeny
    Keymaster
    Posts: 979
    June 20, 2019 at 5:14 pm #43863

    We would be glad to help, it just might take us some time. Let’s try and solve the slider problem first. Please send me the access to the admin area and FTP in a private message. Thanks

    In reply to Slider Issues
    Evgeny
    Keymaster
    Posts: 979
    June 20, 2019 at 4:30 pm #43861

    I offered you the best way to deal with your update in your other thread.

    Evgeny
    Keymaster
    Posts: 979
    June 20, 2019 at 4:29 pm #43860

    Hi. First, if the changes are so extensive, you should restore you website from backup. The current version doesn’t use Redux, and although it most cases it should pick up all the settings, your current version is very old and probably extensively customised. So the best way would be to restore, create a testing environment and first make sure the update works there, only then try to update the live version again.

    Evgeny
    Keymaster
    Posts: 979
    June 20, 2019 at 2:51 pm #43856

    The API key is in your account, there is a new option KEYS there. Get yours and save it in your WordPress Customize theme->API key section. Color settings – we are working on it.