Forum replies created

    Evgeny
    Keymaster
    Posts: 1010
    24.08.2020 at 15:55 #45225
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    Evgeny
    Keymaster
    Posts: 1010
    24.08.2020 at 15:53 #45223

    Might be, we’ve had some complaints that the child theme can cause a problem with WordPress 5.5 and we are looking into it. Try switching to the main theme (just remember that Customizer needs to be reset)

    Evgeny
    Keymaster
    Posts: 1010
    24.08.2020 at 15:29 #45221

    Did you clear your cache? CTRL+F5 on the PC or Command+Shift+R on a Mac.

    Evgeny
    Keymaster
    Posts: 1010
    24.08.2020 at 15:05 #45219

    Hello. I’m not sure I understand the situation exactly, but in any case – what you need to do is to update to 2.9.9.8 + Component Shortcodes 1.0.2 + Widget Box + Demo Awesome (if you want). Only then you will be able to solve the incompatibility issues. The problem with the layout after the upgrade is inevitable because after 2.8.3 we completely changed the technology behind the theme. Although we have a mechanism in place, that transfers Customizer settings, it is no perfect, and with every new version we roll out, it is less efficient. You need to upgrade as I’ve described above, deactivate t4p-core and delete it – it causes conflicts now and isn’t being used nor updated for years. The layout you will have to rebuild in the new theme, everything that needs to be corrected. There is no other way. And do not forget at the end of the process to clear your browser’s cache.

    Evgeny
    Keymaster
    Posts: 1010
    23.08.2020 at 22:52 #45216

    Hi. Thank you for bringing this up. In some other thread we’ve discussed it already – in the next update we will correct those files. But still, thank you for taking the time to help out other forum members.

    Evgeny
    Keymaster
    Posts: 1010
    23.08.2020 at 22:49 #45215

    No problem, happy to help.

    Evgeny
    Keymaster
    Posts: 1010
    23.08.2020 at 21:02 #45213

    That’s not entirely correct. The problem now is your Team Member’s Pro plugin. If you disable it, everything works as expected. This plugin is incompatible with WordPress 5.5, creates an error, and interferes with our scripts. Look: https://prnt.sc/u4k8i5
    You should talk to their support, update it, or replace it. We cannot fix these errors, unfortunately – it’s their turf.

    Evgeny
    Keymaster
    Posts: 1010
    23.08.2020 at 09:58 #45210

    Yes, this is how it is supposed to work. Customizer settings are different for every theme, including child themes. If you are not planning to change the functionality and/or design beyond what it in Customizer or Additional CSS, then there is no need for a child theme. But in any case, we will figure out why the child theme creates these bugs and we will solve them.

    Evgeny
    Keymaster
    Posts: 1010
    23.08.2020 at 00:16 #45208

    This time we actually can get in. Interesting – once you activate Evolve Plus, the issues are gone. When you go back to the Child Theme, the issues are back. We will take a deeper look, but in the meanwhile the child theme is active.

    Evgeny
    Keymaster
    Posts: 1010
    21.08.2020 at 16:08 #45204

    Hi. Sorry – I thought my colleague answered you. No, the password doesn’t work.