Forum replies created
Hi. Sorry, it took a while – I’ve made the necessary changes. Now you need to download and install a plugin called https://wordpress.org/plugins/regenerate-thumbnails/. Once you did, just use it to regenerate all thumbnails for all images. And then clear your cache – all should be fine.
Hello. First, we would suggest keeping the theme up to date – we fix bugs constantly. Second, we will have to take a look – please share access to wp-admin in a private message. thanks!
Hello. This problem is usually has something to do with the WordPress installation or the hosting settings. But do allow access to your admin area and to FTP (in a private reply). We will see what we can do for you. Thanks.
Hi. Yes, I am happy to help. Please send admin and FTP access to your website in a private message.
Hi. Thanks for the wishes, but it was actually not me who got sick ) About the problem. Let’s at least try to eliminate it. Disable it at least temporarily and let us know if it works.
Good day, we’ve looked into it. Please try disabling apache mod security, it should make everything work as you expect.
Hi. Current settings of the theme put more emphasis on pages carrying less weight than on the quality of the images. That is why lower resolution images get upscaled rather than downscaling higher resolution images. However, the step might indeed be too high and we will take care of it in the next version of the theme. We will add another step, and then you will be able to regenerate thumbnails and the quality of images will improve.
Hi. I’m sorry for the delay, we’ve had some staff problems due to sicknesses last week. We will attend to the problem this week, as soon as possible. Thank you for your patience.