Forum replies created

    Evgeny
    Keymaster
    Posts: 1006
    August 12, 2019 at 4:13 pm #44062

    It might be that the change didn’t take place right away because of the cache on the browser or server-side. You clear the cache and everything is OK right after.

    Evgeny
    Keymaster
    Posts: 1006
    August 11, 2019 at 8:06 pm #44058

    Hi. This really shouldn’t happen. What you need to do is the following: you install the premium child theme and Evolve plus. You transfer all the changes from your current child theme to the premium child theme, and then you need to activate it. Everything should be fine if you do it like that. Again, never forget to back everything up.

    Evgeny
    Keymaster
    Posts: 1006
    August 11, 2019 at 7:20 pm #44057

    Hey, this is a Woocommerce feature. Go to Woocommerce – Settings – Advanced. You will see it right there.

    Evgeny
    Keymaster
    Posts: 1006
    August 11, 2019 at 7:12 pm #44056

    Hi. Basically, this is not a theme-related feature – if you embed an iframe into the post, then it will take up the space allowed by the width and height properties. If you send me an example (link) and a specific request, we will see how we can help.

    Evgeny
    Keymaster
    Posts: 1006
    August 10, 2019 at 7:57 am #44052

    You know, Daniel, your exaggerated negativity is totally not only surprising, but also misplaced and uncalled for. What we do or don’t care about – you can’t judge, you didn’t give us the chance the take care of the issue yet. To answer your first remark, we do have automated updates now. The plugin IS NOT in use anymore, so make sure also that the accompanying plug-ins are also updated (widget plugin and shortcodes plug in). If the issue still persists, please send us access to your admin area and FTP in a private message. Thanks.

    Evgeny
    Keymaster
    Posts: 1006
    August 9, 2019 at 9:06 pm #44049

    And when you update, DO NOT forget to back everything up. including website and database. The new theme is totally different under the hood, and although the update should go smoothly, you can never be too cautious.

    Evgeny
    Keymaster
    Posts: 1006
    August 9, 2019 at 9:04 pm #44048

    Hi. Please send me access to your admin area in a private message. I will have a look. Thanks

    Evgeny
    Keymaster
    Posts: 1006
    August 9, 2019 at 9:02 pm #44047

    Hi, no – there is no way to do that in our theme. This functionality can be added, however, with the assistance of a plugin. Please have a look here: https://www.wpbeginner.com/wp-tutorials/how-to-exclude-a-category-from-your-wordpress-homepage/

    Evgeny
    Keymaster
    Posts: 1006
    August 9, 2019 at 8:53 pm #44046

    Hi. No, not for nothing. You are using an old version of the theme, you really should update to the new one. Yours is using obsolete technologies and doesn’t support new PHP versions. For example, the plugin that is creating the problem is no longer in use.

    Evgeny
    Keymaster
    Posts: 1006
    August 6, 2019 at 10:33 pm #44040

    Hi. Yes, we’ve seen it. You have a DB problem. When an error like this appears, it means that the database reports to WordPress that it is “clean”. This has something in your WordPress installation, try to talk to your hosting service’s support.