Forum replies created
You are absolutely correct. It is a bug, we will address it in the upcoming update. Very sorry for the inconvenience.
Hello,
I just want to be sure that we are talking about the same thing. When you go back to the customizer, it should look like it was because you only saved a draft. But the problem is that it doesn’t show you that the draft is saved? Or when you publish, nothing happens? what exactly is the matter? Thanks.
They are actually white by design. We will look into it in the next release. In the meanwhile, you can change the color of the background with the following:
.comment.depth-1 {
background: #2C302E;
border:#2C302E;
}
The hex colors you can change to what you need.
Hi Stephan, sorry for the delay in reply. Unfortunately, I do not understand what exactly are you talking about. Could you elaborate? What website, to begin with?
Hi. This is very strange. Is this a new installation? It looks like some kind of a wordpress bug. I see that now the website is working fine, do you still experience the problem?
Sure. just make sure that on Monday you will provide us with the following:
website URL
Access to admin area
You can send those in the private message.
Thanks!
Hi. It is not a problem to try and update everything (there are instructions in our documentation). There is a change that everything will go OK, but I would still look for a developer just to be on the safe side. You theme version is just too old, so there might be a problem with the transition.
Sorry to hear that. True, the response took a couple of hours more than 24 hours, sorry for that. But otherwise – forum support is exactly what we are offering, like many others. In urgent cases you can always contact us by email or by contact form. Should you still require assistance, please let us know.