Forum replies created

    Evgeny
    Keymaster
    Posts: 990
    July 31, 2019 at 1:02 pm #44017
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 990
    July 31, 2019 at 12:47 pm #44016

    And one more question – what were you running before updating? what version of Evolve+?

    Evgeny
    Keymaster
    Posts: 990
    July 31, 2019 at 12:46 pm #44015

    Since the problem isn’t universal, we will have to look at your website specifically. Please share access to the admin area in a private message.

    Evgeny
    Keymaster
    Posts: 990
    July 29, 2019 at 8:29 pm #44008

    Hi, Sorry i didn’t see your question sooner – somehow the email didn’t arrive, that there a is new post in the forum. This is cannot be controlled, but thank you for pointing it out – we will include it in the next release, or in the release after that.

    Evgeny
    Keymaster
    Posts: 990
    July 25, 2019 at 7:09 pm #44000

    No ideas right now, we are looking onto it. I will let you know the moment we solve it.

    Evgeny
    Keymaster
    Posts: 990
    July 25, 2019 at 12:19 am #43999

    Ок, we are on it.

    Evgeny
    Keymaster
    Posts: 990
    July 23, 2019 at 11:09 pm #43996

    Yes, it is.

    Evgeny
    Keymaster
    Posts: 990
    July 23, 2019 at 11:08 pm #43995

    Must say that wordpress.com is a relatively rare case in out support history. I’ve taken a look at your website and I would say that there is some kind of clash between one of your plugins and the theme. I would suggest you try to deactivate them one by one and check if the functionality of our theme is restored to what you need. You have a lot of plugins, some of the offer similar functionality to our theme and each other. Let’s try to eliminate this first.

    Evgeny
    Keymaster
    Posts: 990
    July 23, 2019 at 10:48 pm #43994

    Hi. Generally, second button is not supported in the content box. But explain what do you mean by “pasting the code again”? What exactly did you do and where? We will try to help you figure it out.

    Evgeny
    Keymaster
    Posts: 990
    July 22, 2019 at 1:50 pm #43990

    My guess would be that is is being caused by a clash with a plugin. But we need to take a look to try and figure it out. Any chance you provide us access in a private message? To the admin + FTP. Thanks.