Forum replies created

    Evgeny
    Keymaster
    Posts: 1010
    August 9, 2019 at 9:04 pm #44048

    Hi. Please send me access to your admin area in a private message. I will have a look. Thanks

    Evgeny
    Keymaster
    Posts: 1010
    August 9, 2019 at 9:02 pm #44047

    Hi, no – there is no way to do that in our theme. This functionality can be added, however, with the assistance of a plugin. Please have a look here: https://www.wpbeginner.com/wp-tutorials/how-to-exclude-a-category-from-your-wordpress-homepage/

    Evgeny
    Keymaster
    Posts: 1010
    August 9, 2019 at 8:53 pm #44046

    Hi. No, not for nothing. You are using an old version of the theme, you really should update to the new one. Yours is using obsolete technologies and doesn’t support new PHP versions. For example, the plugin that is creating the problem is no longer in use.

    Evgeny
    Keymaster
    Posts: 1010
    August 6, 2019 at 10:33 pm #44040

    Hi. Yes, we’ve seen it. You have a DB problem. When an error like this appears, it means that the database reports to WordPress that it is “clean”. This has something in your WordPress installation, try to talk to your hosting service’s support.

    Evgeny
    Keymaster
    Posts: 1010
    August 3, 2019 at 7:37 pm #44037

    We cannot help without looking at the code – it is truly an exaggerated expectation. Our theme most probably didn’t cause this, the problem is somewhere else. We can’t even begin to guess. Anyway, if you change your mind – we are right here.

    Evgeny
    Keymaster
    Posts: 1010
    August 2, 2019 at 11:43 am #44035

    It looks fine, however, the error in the browser console shows that the problem is API related – Google won’t authorize the key. Please see here: https://prnt.sc/ondxs3 You have to make sure, that the website can inquire your API for information.

    Evgeny
    Keymaster
    Posts: 1010
    August 2, 2019 at 11:00 am #44032

    There is a first time for everything, they say ). We are planning to check thoroughly your entire website installation to see what caused the problem. Because the problem is not universal, there is something wrong in your website code and we need to figure out what it is. Working through a live session isn’t an option, sorry. If there is no way around it, then you would have to work with a developer you trust.

    Evgeny
    Keymaster
    Posts: 1010
    August 2, 2019 at 10:53 am #44031

    Hi, just a quick note – what you should do, is to upgrade to the latest version. Just if you decide to do it, do not forget to back up the website and the database, the new version is a completely new theme under the hood. And thanks for sharing the solution.

    Evgeny
    Keymaster
    Posts: 1010
    July 31, 2019 at 1:12 pm #44019

    We are looking into it. We might need FTP access and admin area access, as well. So to skip a step, please provide them in a private message. Thanks.

    Evgeny
    Keymaster
    Posts: 1010
    July 31, 2019 at 1:11 pm #44018

    Hi. This is something that we can’t support – this is not a theme feature. You can try giving it an ID and adding specific CSS for it. But what I can do is something else – I added a two-button content box to development roadmap, and probably in one of the closest releases we will add this feature.